Customer Feedback on Dental Services

• Many customers appreciated the friendly and efficient service provided by the dentist and staff. They felt welcomed and valued during their visits.

• Dr. Fez received praise for her thoroughness, patience, and clarity in explaining dental issues and options. Patients felt at ease with her approach.

• Several reviews highlighted the ability to make same-day appointments, which was a significant convenience factor for many customers.

• Dr. Olague was specifically mentioned for delivering exceptional results and giving patients a smile they were proud of.

• Affordability was noted as a positive aspect, with services perceived as reasonably priced without unnecessary upselling.

• One customer expressed dissatisfaction due to a misdiagnosis that suggested the removal of all their teeth, which was later contradicted by another dental opinion.

• Concerns were raised about potential over-diagnosis and efforts to sell expensive treatments that were not needed.

Overall Sentiment

Feedback suggests a generally positive sentiment towards the dental practice, with most customers highlighting the professionalism, friendliness, and effectiveness of the staff and services. Issues related to misdiagnosis and over-treatment were noted but were not a common theme among the majority of reviews.