Customer Feedback on Perris Clinic

• Customers have praised the clinic for its friendly and professional staff, especially highlighting Alejandro Vivas for his exceptional service and welcoming attitude.

• Alejandro is noted for his patient and helpful demeanor, ensuring that patients fully understand their medical information by explaining it thoroughly.

• The new doctor at the clinic is also commended for providing comprehensive information on various health issues, which boosts patient confidence.

• The clinic is highly recommended for check-ups and blood tests, with many customers expressing satisfaction with the overall care received.

Recommendations

• The clinic is strongly recommended by customers who have moved from other locations, assuring others of its quality care and professional environment.

• There are issues with communication, as some customers have experienced difficulties in reaching the clinic via phone, with messages not being returned due to a full inbox.

• Instances of unprofessional conduct were reported, such as not being informed about clinic closures and prescribing medication to which a patient was allergic.

Suggestions for Better Service

• Improving the phone system and ensuring messages are returned promptly could enhance customer satisfaction.

• Providing clear communication regarding operating hours and ensuring accurate medical prescriptions would address some customer concerns.