Customer Feedback Summary

• Efficient Service

  Customers have praised the company for their fast and efficient service, particularly highlighting a same-day move where a one-bedroom apartment was packed up and loaded within an hour and a half.

• Professionalism and Care

  The team demonstrated professionalism by wearing company uniforms and ensuring that fragile items were thoroughly wrapped in blankets and shrink wrap, which shows attention to detail and care for belongings.

• Teamwork and Effort

  Feedback suggests that the movers worked well together, making the moving process as easy as possible for the customer.

• Prolonged Moving Times

  Some customers experienced extended moving times, with one instance of a move taking 9.5 hours despite having fewer belongings, indicating inefficiencies in the process.

• Damage to Property

  There were reports of damage to newly painted walls, banisters, and baseboards due to poor handling of heavy items. Additionally, a lamp was broken, with inadequate compensation offered.

• Poor Customer Service

  Concerns were raised about the company's customer service, with one customer describing interactions with the owner as vindictive and rude.

While some customers have had positive experiences with efficient and professional service, others have faced challenges with prolonged moving times, property damage, and unsatisfactory customer service. Potential customers may want to consider these mixed reviews when making their decision.